Commitment to excellence
Quality Policy At American Precoat
Safety Health and Environmental Excellence is Fundamental to Demonstrating the Values and Goals of a World Class Company
Based on existing positions, American Precoat intends to grow its sales in emerging business areas of special steel, specialty protective coatings, life sciences and performance packaging products. The growth will be accelerated by innovation in these respective sectors.
Quality performance is a commitment to excellence by each American Precoat’s employee. It is achieved by teamwork and a process of continuous improvement.
We are dedicated to provide quality products and services which meet or exceed the expectations of our customers.
American Precoat Quality Management System
Assuring quality is a multi-functional effort covering many aspects of operations. It is a continuous process involving:
- The identification and documentation of customer needs
- The development, manufacture and delivery of products and services to meet those needs consistently
- Feedback from the customer to assess the company’s product performance
- Action on the Customer’s feedback to improve the group’s performance
American Precoat Quality Management System ensures that customers receive quality, reliability and integrity in the products and services American Precoat provides them. Team American Precoat strives to ensure that customers’ needs and requirements are met. The system calls for strict adherence to specifications, as well as regulatory and quality requirements.
Product quality is maintained through systems of standardization and process control. Service quality covers all aspects of customer transactions and is ensured by the function that is providing the service. Both product and service quality characteristics are agreed upon by American Precoat and the customer.
The Quality management system is not a stand alone system. It is integrated with the group’s policies, requirements, work practices and the high standards of Environment, Health & Safety and quality.
Quality Performance is a commitment to excellence by each member of Team American Precoat. It is achieved by teamwork and a process of continuous improvement. We are dedicated to provide quality products and services which meet or exceed the expectations of our customers.
American Precoat has established quality measurement systems to measure its progress in continuous quality improvement. We monitor progress in each business segment through external and internal customer surveys, auditing and organizational self-assessments, customer complaint and resolution systems, and statistical tools.
- Remove barriers as identified by employees.
- Empower people to make decisions and implement solutions
- Push decision making down to the lowest possible level.
- Collaborate with the entire work group to develop a mission.